Employee Assistance Programme - B1KE

B1KE Employee Assistance Programme

B1KE Staff Wellbeing – Wisdom Health Assured App

As part of our BrightHR provision, all B1KE staff now have access to the Wisdom Health Assured App – a confidential wellbeing platform designed to support you both inside and outside of work.

How to Register:

Download the Wisdom app from the Apple App Store or Google Play Store, or visit wisdom.healthassured.org
Enter organisation code: MHA100410
Create an account using your BrightHR login details
Log in and start exploring the platform

What’s Included:

24/7 Helpline – free, confidential support available 365 days a year
Counselling – telephone, online video, or structured sessions where needed
Legal & Practical Advice – support with issues such as tenancy, childcare, relationships, bereavement, finances, and more
Health Tracking – monitor water intake, steps, activity, sleep, and mood
Challenges & Plans – set wellbeing goals, take part in leaderboards, and follow 4-week health journeys
Resources – access articles, podcasts (Peace of Mind), recipes, meditation, yoga videos, and Bright TV stories

How to Get Support:
📞 Call 0800 023 4742 to speak directly with a Wisdom advisor who can take your details and arrange an appointment.

This service is confidential – nothing you share will be passed back to B1KE unless there is a serious risk of harm.

We encourage everyone to make use of this resource, explore the tools available, and take proactive steps towards better health and wellbeing.

Part Time B1KEpark Operative

Job Opportunity: Part-Time B1KE Team Member (Tidworth B1KEpark)

B1KE Ltd is an SME specialising in developing and delivering a range of services within the mountain bike sector. We are supportive, customer-focused, and social, with a strong reputation for both community and professionalism.

This part-time role is perfect for Parents, students at college or university leavers looking for flexible work that fits around study or child commitments. It’s a great way to earn while gaining experience in the outdoor, retail, and sports industries — with clear opportunities to progress into trail building and coaching.

Hours: 15–30 hours per week, variable to cover holidays, weekends, and peak demand periods. Flexible around college timetables.

Role Overview
This diverse role combines front-of-house, operational, and practical tasks to ensure the smooth running of B1KE parks. You’ll be the first point of contact for riders, handling memberships and retail sales while also supporting site operations.

Key Duties

Welcoming visitors, checking memberships and tickets, and ensuring riders meet age/guardian requirements.
Providing excellent customer service, including answering queries and promoting memberships, retail items, and training opportunities.
Carrying out daily operational checks – ensuring facilities (toilets, signage, car parks) are safe, clean, and presentable.
Performing trail inspections and reporting maintenance needs (full training provided).
Assisting with minor trail repairs, litter collection, and upkeep of park facilities.
Supporting events, race preparations, and cross-site cover where required.
Escalating issues with rider behaviour, safety concerns, or facilities to site management.
Promoting the benefits of B1KE memberships, merchandise, and skills training.

What We’re Looking For

Friendly, approachable, and confident in customer-facing situations.
Ideal candidate will have some retail experience
Organised, reliable, and able to think on your feet.
Willing and able to perform physical tasks outdoors in all conditions.
Interest in mountain biking and outdoor activities (trail knowledge is a plus, training provided).
Clear and confident communicator (face-to-face, phone, email).
A full UK driver’s licence and vehicle is desirable but not essential.
Must be 16+ years old.

Perks and Benefits

First Aid Training provided (minimum 6 months’ service required, or training costs reclaimed).
Free full B1KE membership giving access across the network.
Trade discounts on bike kit, and equipment through our partners.
PPE and training provided.
A fun, supportive team and relaxed outdoor working environment.
Opportunity to progress into Full time trail building, maintenance, and coaching roles.

Schedule:

15–30 hours per week.
Mix of weekday and weekend shifts (7.5–9.5 hours).
Flexible around study timetables, holidays, and busy periods.
Ideal for Students Studying, Parents and self employed looking for a PAYE top up.
This role pairs well with courses such as:

Business / Retail Management – hands-on retail, membership, and operations experience.f you’re looking for flexible income while studying, and want a pathway into outdoor recreation, trail building, or coaching, this could be the perfect role for you.
Job Types: Part-time, Permanent

Benefits:

Company events
Employee discount
On-site parking